We are very pleased to announce the launch of a new Radiology Information System at Santa Fe Imaging. You may be wondering why this is of any interest to you, however. We feel this system will vastly improve our workflow, benefiting both patients and referring provider offices.
We will be able to schedule patients more quickly and with more flexibility– this translates to a faster experience for patients and providers on the phone or in person. We can also re-schedule patients on the fly if there is a need, whereas the process in the past was very cumbersome.
Additionally, anyone who works at SFI can help with scheduling, from our “official” schedulers to registration personnel to technologists to managers– again, this will eliminate any bottleneck on our phone lines.
There are many, many more advantages beyond scheduling, but we feel this area will vastly improve our already excellent customer service and patient care! As always, we welcome your feedback.