Billing and insurance payments can sometimes be confusing. Billing agents are available from 8:30 a.m. to 4:30 p.m. (mountain standard time) to help with questions, or to assist you in making payment arrangements.
- Santa Fe Imaging Billing Assistance: 1-888-436-7149
- Santa Fe Radiology, PC Billing Assistance: 1-888-436-7185
Making a Payment
It is now possible to make your payments online for studies done at any Santa Fe Imaging location.
The on-line bill-pay site lets you:
- Create an account to see your bill online, then log in for a secure view of your bills.
- Pay your bill with a debit or credit card.
- Ask a question via secure e-mail and receive a prompt answer from a Billing Agent.
- Update your address so that billing is not lost in the mail.
- Update your insurance so that claims are properly directed.
- Provide financial assistance information.
For payments to Santa Fe Imaging use:
Santa Fe Imaging online bill pay
For payments to Santa Fe Radiology, PC use:
Santa Fe Radiology online bill pay
Pay by Mail
If you prefer to pay with a check or money order. Use the address shown in the invoice you received in the mail.
Santa Fe Imaging billing address: P.O. Box 5589 Santa Fe, NM 87502
Santa Fe Radiology PC billing address: P.O. Box 5499 Santa Fe, NM 87502
Pay in Person
Santa Fe Imaging’s billing agent usually has one representative available for in-person discussions at our main office during normal hours of opperation.
Main Office Address: 1640 Hospital Drive, Santa Fe, NM, 87505
Hours: 8:30 a.m. – 4:30 p.m., Monday – Friday (except holidays)
Santa Fe Imaging excepts all New Mexico Healthcare Exchange Plans, as well as these insurance companies we regularly bill to:
|Blue Cross Blue Shield||Lovelace Senior Plan Medicare||Presbyterian Centennial|
|Blue Cross Community Centennial||Managed Care||United Healthcare|
|Blue Medicare PPO||Medicaid/ACS||United Healthcare/AARP|
|Blue Card Out of State BC/BS||Medicare||United Healthcare Medicare|
|Cigna||Molina Healthcare Centennial||United Healthcare Medicare/Centennial|
|Humana||New Mexico Health Connections||Secure Horizons|
|Humana Gold Plus Plan||Presbyterian||Sterling Option 1|
|Lovelace Health Plan||Presbyterian Medicare|
We accept many other insurances: If you do not see your insurance carrier listed, simply ask us to check for you when you make an appointment. When you give us complete and accurate insurance information, we will submit claims to your carrier and bill you only for any uncovered charges.
However, you may also be personally responsible for co-payments, co-insurance, or other deductible amounts, and your insurance company may set limits on the doctors you can see, or the services you can receive.
For those without insurance, SFI offers half-price at the time of service or various payment plans. Please contact our office to discuss.